This Privacy Policy explains how IncomeMantra ("we", "us", "our") collects, uses, stores, and discloses information about you when you use our website, courses, and educational learning platform (the "Service").
1. Information We Collect
- Account information: full name, email address, phone number, password (stored hashed).
- Identity verification data (where requested): name and contact documents used strictly for account security and certificate verification.
- Transaction data: package purchases, payment confirmations, and course enrollment records.
- Usage data: pages visited, course progress, video completion rates, device/browser information, and IP address (used for security features such as rate limiting).
2. How We Use Your Information
- To create and manage your account and deliver purchased courses.
- To issue verifiable course completion certificates.
- To process authorized payment transactions and account security verifications.
- To communicate service updates, transactional receipts, and customer support responses.
- To detect and prevent fraud, account sharing, and security incidents.
3. Data Sharing
We do not sell your personal data. We share data only with service providers strictly necessary to operate the platform: our database/authentication provider (Supabase) and our payment gateway (Razorpay), each of whom process data on our behalf under their own security obligations. We may disclose information if required by law.
4. Data Retention
We retain account, transaction, and verification data for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and fraud-prevention obligations.
5. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us using the details below. Some information (e.g. completed transaction records) may be retained where required by law even after a deletion request.
6. Security
We use industry-standard safeguards, including encrypted storage, row-level access controls, and restricted access protocols, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Contact Us
For any privacy-related questions or requests, contact us at support@incomemantra.in or call +91 83390 75375.